AeroQB ("we", "us", "our", "the Service") is an online examination-preparation platform for the EASA Airline Transport Pilot Licence (ATPL) theoretical knowledge examinations, operated under National Tax Number 3520282369147, trading as AeroQB, and accessible at aeroqb.com and any successor domain.
In these Terms:
By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
You accepted these Terms by checking the acceptance box at registration. We record the date and time of your acceptance.
Subject to these Terms and payment of applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Service and its Content for your own individual exam preparation.
This licence does not permit you to:
You must not:
Current plans and prices are displayed on the Service at the point of purchase. We offer per-subject and bundle Subscriptions on monthly, quarterly, or annual billing cycles. All plans, including the Founder Annual and Single Subject plans, are recurring Subscriptions that renew automatically as described in Section 7.3 — none is a one-time purchase.
Prices shown are tax-inclusive: the price displayed at checkout is the total you pay, and Paddle collects and remits any applicable VAT or sales tax as part of that price.
Bundle access and per-subject access are independent. If you hold a bundle Subscription and also purchase a Single Subject plan, cancelling the bundle does not revoke the separately purchased subject, and vice versa.
All payments are processed in USD by Paddle.com Market Ltd ("Paddle"), who acts as Merchant of Record. Your purchase is additionally subject to Paddle's Buyer Terms. Paddle handles applicable VAT/sales tax collection and remittance. We do not currently offer local payment methods or local-currency pricing; we do not see or store your full card details, which are handled entirely by Paddle.
Subscriptions renew automatically at the end of each billing period at the then-current price, unless you cancel before the renewal date. We will notify you by email in advance of renewal where required by law.
We may change subscription prices. Price changes take effect at your next renewal, never mid-cycle, except where Section 9 (Founding member offer) provides a price lock. We will give you at least 30 days' notice of any price increase.
If a renewal payment fails, Paddle may retry the charge. Your Subscription access continues uninterrupted for 7 days from the failed payment; if payment has not succeeded by the end of that period, your access is suspended until payment is made. We are working on adding email reminders during this window; until that feature is live, we do not guarantee that you will be notified of a failed payment before access is suspended, so please keep your payment method up to date with Paddle.
You may cancel your Subscription at any time from your account dashboard or by contacting us. Cancellation stops future renewals; you retain access to paid Content until the end of the current billing period.
All Subscriptions are sold by Paddle as Merchant of Record, so your right to withdraw from a purchase is set out in Paddle's Refund Policy. In summary: if you are a consumer in the EU, EEA, or UK, you have a statutory right to withdraw from your first payment within 14 days without giving a reason, unless you begin accessing paid Content within that period, in which case (per Paddle's Refund Policy) you are treated as having consented to immediate performance and waived that right. We do not shorten or add conditions to this right — see Section 8.3.
Refunds for all Subscriptions are governed by Paddle's Refund Policy, which gives you at least a 14-day right to a full refund of your first payment. We do not impose any additional conditions, qualifiers, or exceptions on top of Paddle's policy. To request a refund, follow the instructions in Paddle's Refund Policy or in your Paddle receipt email.
Once Paddle approves a refund, your access is adjusted accordingly: for a full bundle refund, your Subscription ends when the refund is approved (not when it is requested) unless another active bundle Subscription remains on your account; for a full Single Subject refund, access to that subject ends on approval. Partial refunds and payment disputes are reviewed individually and do not automatically change your access — see our Refund Policy page for the full explanation.
We do not currently offer local-currency payment options; when we do, a separate refund policy will apply to those purchases specifically.
The founding member offer is a recurring annual Subscription at a discounted, time-limited promotional price, locked for 24 months from first purchase provided the Subscription remains continuously active. It is not a one-time purchase. If the Subscription lapses or is cancelled, the price lock ends. Once the 24-month lock ends, your Subscription renews at the then-current annual price, subject to the 30 days' notice described in Section 7.4. Founding member terms otherwise follow these Terms. The offer may be withdrawn from sale at any time; withdrawal does not affect existing founding members within their lock period.
All Content, software, design, and branding of the Service are owned by us or our licensors and are protected by copyright and other intellectual-property laws. Nothing in these Terms transfers any ownership to you.
The question bank — including question stems, answer options, and explanations — constitutes our proprietary database. Unauthorised extraction or re-utilisation of the whole or a substantial part of the database is prohibited.
You retain ownership of any feedback you send us, but you grant us a perpetual, irrevocable, royalty-free licence to use it to improve the Service.
Important. AeroQB is an independent study aid. We are not affiliated with, endorsed by, or approved by EASA, any national aviation authority, or any Approved Training Organisation.
To protect the Service, we operate technical measures including device registration limits, concurrent-session detection, and session-rate monitoring (described in our Privacy Policy). Accounts exhibiting sharing behaviour — including simultaneous use from multiple devices or locations inconsistent with individual use — may be automatically suspended.
If we reasonably believe you have breached Section 5 or Section 10 (unauthorised copying, distribution, or other misuse of Content), we may suspend or terminate your account immediately, without notice and without refund, and we reserve all further legal remedies. For any other material breach of these Terms, we will give you 3 days' written notice describing the breach and an opportunity to cure it before we suspend or terminate your account.
You may close your account at any time. Closure does not entitle you to a refund except as provided in Section 8.
On termination, your licence under Section 5 ends immediately. Sections 5, 10, 11, 14, 15, 16, and 17 survive termination.
The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, accuracy, and non-infringement. Nothing in this Section limits rights you have as a consumer that cannot be excluded by law.
To the fullest extent permitted by law:
You agree to indemnify us for reasonable and documented losses, liabilities, and costs (including reasonable legal fees) that we incur arising from any third-party claim relating to your breach of Sections 5, 6, or 10, or your violation of applicable law in connection with your use of the Service.
These Terms are governed by the laws of Pakistan. The courts of Lahore, Pakistan shall have exclusive jurisdiction, except that consumers in the EU/EEA/UK retain any right to bring proceedings in their country of residence.
If you are a consumer resident in the EU, you can also access the European Commission's Online Dispute Resolution platform to resolve disputes; this does not affect your right to bring a claim before a court.
Before commencing formal proceedings, both parties agree to attempt good-faith resolution by contacting the other in writing and allowing 30 days for response.
We may update these Terms. For material changes, we will give at least 14 days' notice by email or in-Service notification before the changes take effect. Continued use after the effective date constitutes acceptance. If you do not accept the changes, you must stop using the Service and may cancel under Section 8.
Questions about these Terms: contact@aeroqb.com or via our contact page